Frequently Asked Questions
1. Where can I find pricing and package pricing?
Most of our pieces are individually priced on their page. We are a big fan of custom packages. Packages begin at $550 with opportunity to choose multiple statement pieces.
2. Can we pick up our pieces for rental?
We do prefer you to pick up your rental pieces. We have been careful to ensure most of our pieces are packed well, easy to set up and take down, and travel easy. Rentals can be picked up in Murfreesboro or Manchester TN.
3. How far in advance can I pick up my rentals?
We allow for pick-up up to 48 hours before your event and drop off up to 48 hours after your event.
4. What happens if an item is broken or lost during the event
We requirement a credit card on file for all orders upon the time of reservation. For any item that is not returned, or returned damaged, we will require 5x the rental cost to allow for replacement. If an item is able to be cleaned or repaired we will only charge that cost.
5. How do I reserve decor for my event
Please keep in mind that once we reserve a piece for you all other inquiries are turned down. To reserve please use the contact form on our website with the date of your event. We will require a 50% non-refundable deposit for $250+ orders to reserve the date and the remaining will be due 30 days before your event. Orders under $250 will require full payment at the time of booking.
6. Can I add or delete items from my invoice once the deposit is paid?
Absolutely! Items can be added at anytime, per availability. An additional deposit my be required. Items can not be removed from the invoice, however, within 30 days of the event.